Privacy Policy

Last updated: October 23, 2026

Who We Are

This website, houseofhopenow.org, is operated by House of Hope Now, a faith-based residential recovery program for men located at 16325 SW 288th St, Homestead, FL 33033. You can reach us at 305-562-9868, at info@houseofhopenow.org, or through our Contact Us page. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information You Give Us

We only collect personal information that you choose to send us through the forms on this website:

  • Contact form – your name, email, phone number (optional), the reason you are contacting us, and your message.
  • Volunteer sign-up – your name, email, phone number, the areas you would like to help with, your availability, and any notes.
  • Donation pledge – your name, email, phone number (optional), and what you would like to give.
  • Share Your Story – the name you want shown, your email (never published), your relationship to House of Hope, your story, and your permission to publish it.
  • Alpha Phase Questionnaire – a password-protected form for students enrolled in our program. It collects the student’s name and their answers to weekly program questions, which may include personal and sensitive information about their history and recovery.

How We Use Your Information

  • To respond to your questions and requests for help.
  • To coordinate volunteers, donations, and events.
  • To publish stories on our website and social media, only when you have given permission, using only the name you provided.
  • To support students in our program. Questionnaire answers are reviewed only by House of Hope Now program staff.

We do not sell, rent, or trade your personal information.

Where Your Information Is Stored

Form submissions are stored privately in our website’s administration area, which only authorized House of Hope Now staff can access. When a form is submitted, our staff receive an email notification. Questionnaire answers are not sent by email; staff view them only inside the secure administration area.

Cookies and Analytics

Like most websites, this site uses cookies and similar technologies to keep the site working, to remember password entry for protected pages, and to help us understand how visitors use the site. We use Google Site Kit, which may connect services such as Google Analytics and Google Search Console. These services may collect information such as your IP address, browser type, pages visited, and time on the site. You can learn more in Google’s Privacy Policy, and you can block or delete cookies in your browser settings.

Advertising

This site uses Google AdSense to display advertisements. Google, as a third-party vendor, uses cookies to serve ads on this site. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalized advertising by visiting www.aboutads.info. To learn more about how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.

Advertisements shown on this site do not mean House of Hope Now endorses the products or services advertised.

Security

We use security tools that may log visitors’ IP addresses and activity to protect the site from spam and attacks, and we keep regular backups. No website can guarantee perfect security, but we take reasonable steps to protect the information you share with us.

Embedded Content

Some pages include content from other websites, such as Google Maps. Embedded content behaves the same way as if you had visited the other website, and that website may collect data about you under its own privacy policy.

How Long We Keep Information

We keep form submissions only as long as we need them to respond to you, run our programs, and meet our legal and record-keeping obligations. Published stories stay on the site until you ask us to remove them.

Your Choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, and you may withdraw permission to publish your story at any time. To make a request, call 305-562-9868, email info@houseofhopenow.org, or use our Contact Us page.

Children

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.